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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

UCH-MEMORIAL HEALTH SYSTEM

Hospital Type: Acute Care Hospitals

Hospital Owner: Government - Local

Emergency Services: Yes

Hospital Overall Rating:


UCH-MEMORIAL HEALTH SYSTEM
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
74%
80%
79%
Patients who reported that their nurses Usually communicated well
20%
16%
16%
Patients who reported that their nurses Sometimes or Never communicated well
6%
4%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
76%
80%
79%
Patients who reported that their doctors Usually communicated well
18%
15%
16%
Patients who reported that their doctors Sometimes or Never communicated well
6%
5%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
57%
68%
66%
Patients who reported that they Usually received help as soon as they wanted
31%
24%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
12%
8%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
72%
76%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
19%
16%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
9%
8%
10%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
67%
74%
72%
Patients who reported that their room and bathroom were Usually clean
23%
18%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
10%
8%
10%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
52%
65%
62%
Patients who reported that the area around their room was Usually quiet at night
34%
28%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
14%
7%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
88%
87%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
12%
13%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69%
74%
71%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
22%
19%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9%
7%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
70%
72%
69%
Patients who reported NO, they would probably not or definitely not recommend the hospital
7%
5%
6%

Phone

  • 719-365-5000

Address

  • 1400 E BOULDER ST
    COLORADO SPRINGS, CO 80909