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Information & Referral

    Results: 11

  • Comprehensive Information and Referral (1)
    TJ-3000.1500

    Comprehensive Information and Referral

    TJ-3000.1500

    Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.
  • Consumer Assistance and Protection (3)
    DD

    Consumer Assistance and Protection

    DD

    Programs that provide information and guidance for consumers who need assistance in managing their financial resources, evaluating competitive products and services and choosing the most favorable option, understanding their rights as consumers and seeking redress when they believe their rights have been violated.
  • Disease/Disability Information (1)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the etiology, symptoms, preventive measures, screening/diagnostic procedures, and/or methods of treatment or management for specific illnesses or disabling conditions; and/or which disseminate information about the latest research with regard to a particular illness or condition. Included are programs that maintain disease registries, i.e., databases that contain information about people who have been diagnosed with a specific type of disease and have been treated by a particular hospital or live within a particular geographic area. Registry information is used by public health authorities to identify and investigate unusual patterns of occurrence of the disease and can help communities plan for and deliver needed medical services.
  • Health Care Referrals (2)
    LH-2600

    Health Care Referrals

    LH-2600

    Programs that link people who are in need of medical care, nursing care, dental care or other types of health care services with qualified practitioners.
  • Information and Referral (8)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Interpretation/Translation (1)
    PH-3500

    Interpretation/Translation

    PH-3500

    Programs that enable individuals who have visual or hearing impairments, who speak, read or write a language other than English and/or who require documents that have been translated into plain language to access information or communicate their needs manually, verbally and/or in writing; or to have improved access to entertainment, educational or artistic events or facilities that feature important visual or audio content.
  • Job Information Lines (1)
    ND-3500.3500-380

    Job Information Lines

    ND-3500.3500-380

    Programs that provide taped information regarding employment opportunities that job seekers can access by telephone.
  • Medical Information Lines (1)
    TJ-3200.5000

    Medical Information Lines

    TJ-3200.5000

    Programs that provide telephone information about specific health and health-related topics including specific diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics. Included are programs that have tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have medical expertise and who answer questions directly, and those that provide medical information via an Internet website.
  • Planning/Coordinating/Advisory Groups (6)
    TD-6500

    Planning/Coordinating/Advisory Groups

    TD-6500

    Governing boards, advisory boards, commissions, committees and other groups that provide advice, guidance and, in some cases, formal oversight, for public and private organizations that are responsible for the provision of services to the community; that assess existing social conditions and problems and develop and assist in the implementation of specific strategies for meeting the human service needs of the community; and/or which assist community agencies and organizations to coordinate the provision of services in an efficient, nonduplicative way. Also included are entities that are composed of community agencies which have an established networking relationship that provides a collaborative approach to addressing specific identified community needs and problems.
  • Specialized Information and Referral (1)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • State Government Information Lines (2)
    TJ-3200.2500-800

    State Government Information Lines

    TJ-3200.2500-800

    Programs that provide telephone information about state government offices and services, and which assist callers to locate the office they need. Also included are organizations that provide state government information via an Internet website.
 
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