• Human-Translated Fact Sheets and Video
  • Large Print

Crisis and Emergency Services

    Results: 19

  • Adult Protective Services (1)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Programs that provide assistance for adults who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.
  • Ambulance Services (1)
    LD-1500.0600

    Ambulance Services

    LD-1500.0600

    Programs that provide ground vehicles which transport acutely ill or injured individuals to health care facilities for treatment or from one health care facility to another for specialized care. Ambulances are equipped and staffed to provide medical care during transit and, in communities where the municipality contracts with the company as their emergency medical service provider, are dispatched when residents contact 911 with a medical emergency, not accessed directly. Depending on the terms of the contract, the ambulance company may be the municipality's primary first responder, may serve in a backup capacity when the city's service is busy or may handle the transport component of the service while the city's paramedic/EMT service functions as the first responder. Ambulance companies may also provide emergency transport for people who want to go somewhere other than where the municipality's emergency medical service is authorized to take them; and offer non-emergency transportation for individuals/institutions that contact them directly, e.g., transportation for patients from one hospital to another, to nursing homes or other special-care centers, on intercity trips and from the hospital to their homes.
  • Child Abuse Hotlines (1)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Child Abuse Medical Evaluations (1)
    LF-7000.1550

    Child Abuse Medical Evaluations

    LF-7000.1550

    Hospitals and clinics with multidisciplinary teams that conduct historical interviews and physical examinations of children to determine whether there are injuries or other forms of physical evidence that are consistent with neglect, emotional deprivation/failure to thrive, or physical or sexual abuse that constitute the battered child syndrome. Historical information supplied by the child in the medical interview may be used to establish a case for child abuse even in the absence of physical evidence.
  • Child Abuse Reporting/Emergency Response (1)
    PH-6500.1500-140

    Child Abuse Reporting/Emergency Response

    PH-6500.1500-140

    Programs that accept and respond to reports of child abuse or neglect. Services include assessment of the initial referral, assignment of an appropriate response time, consultation with the family to determine the nature of the problem and do initial case planning, and emergency placement services if the child is removed from the family by the police.
  • Children's Protective Services (1)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Crisis Intervention (5)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Domestic Violence Hotlines (3)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Intervention Programs (2)
    FN-1500.9100-180

    Domestic Violence Intervention Programs

    FN-1500.9100-180

    Programs that offer classes or groups, sponsor victim panels or provide other interventions which help domestic violence offenders understand and take responsibility for their acts of violence and abuse; realize that their behavior is the result of their desire to gain power and control over their partner's life; and make a decision to stop their abuse by looking at the damaging effects of their actions on their relationships, partners, children and themselves. The group sessions address the tactics of power and control; describe the cycle of abuse; challenge stereotypical gender role expectations; and help abusers identify and articulate their feelings and recognize behavior, emotional and physical cues which signal escalating anger. Participants learn problem solving skills, negotiation and conflict resolution skills, stress management techniques, communication and listening skills and other skills that will help them develop and maintain positive, healthy partnerships; and may be ordered by the court to attend or self refer. The victim panels provide a venue which enables volunteers who have been subjected to abuse to describe the treatment they have endured and the impact on their lives.
  • Domestic Violence Shelters (1)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Emergency Food (1)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Preparedness and Response Planning (4)
    TH-1700.1950

    Emergency Preparedness and Response Planning

    TH-1700.1950

    Emergency management agencies, health departments and other entities that conduct multi-hazard planning for their communities that will enable them to mitigate, prepare for, respond to or recover from natural disasters, public health crises, terrorist incidents or other emergencies that occur within or have an impact on their area. Emergency planning addresses citizen awareness and self-sufficiency, responder capabilities, interagency cooperation in emergency operations and the roles, responsibilities and activities of public and private organizations and their staffs in all phases of the disaster.
  • Mental Health Hotlines (1)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Personal Alarm Systems (1)
    PH-1800.6260

    Personal Alarm Systems

    PH-1800.6260

    Programs that provide electronic equipment which connects frail elderly individuals, people who have disabilities or people at risk of violence from an ex-partner with the police, participating hospitals, paramedics or other sources of emergency assistance.
  • Protective Services (1)
    PH-6500

    Protective Services

    PH-6500

    Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
  • Psychiatric Emergency Room Care (3)
    RP-1500.6750

    Psychiatric Emergency Room Care

    RP-1500.6750

    Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
  • Sexual Assault Counseling (1)
    RP-1400.8000-800

    Sexual Assault Counseling

    RP-1400.8000-800

    Programs that provide crisis, short-term and/or ongoing counseling for people who are coping with the emotional trauma of being forced to engage in sexual intercourse or other sexual acts without their consent. Included are military sexual trauma (MST) counseling programs offered by facilities operated by the U.S. Department of Veteran Affairs, which address the needs of veterans who have been traumatized by having experienced assault or repeated threatening sexual harassment which occurred while serving on active duty in the military. Counseling and support may be offered in a variety of settings and may include individual, conjoint, family and group therapy sessions for the survivor and/or significant others.
  • Sexual Assault/Incest Support Groups (1)
    PN-8100.0200-800

    Sexual Assault/Incest Support Groups

    PN-8100.0200-800

    Mutual support groups whose members are individuals who have been sexually assaulted or have experienced incest as a child, their spouses or partners, other family members and friends. The groups provide emotional support, information and resources to help participants recover from their ordeal and may be structured specifically for male and female sexual assault survivors; individuals who have been sexually abused by physicians, therapists, religious authority figures or other trusted individuals; or male and/or female adults and teens who experienced incest or were sexually exploited as children. Groups may also be offered for perpetrators of sexual assault, child molestation or other sex crimes. Meeting formats may include in-person, telephone or Internet options.
  • Suicide Prevention Hotlines (3)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
 
Processing...


Driving Walking/Biking Public Transit  Get Directions