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Consumer Protection/Information

    Results: 26

  • Bad Check Reporting (1)
    FN-1700.1000

    Bad Check Reporting

    FN-1700.1000

    Law enforcement programs (and others) that accept reports regarding bad checks, investigate the situation and arrest and file charges against perpetrators or, if they qualify, allow them to be temporarily diverted from prosecution while given an opportunity to make good on the check. Some programs attempt to recover lost money. Bad checks are checks written by a person with a legitimate bank account that either has insufficient funds or has been closed. Check fraud is subject to both civil and criminal penalties in most states.
  • Body Donations (2)
    LH-0500.1100

    Body Donations

    LH-0500.1100

    Programs that accept donated cadavers for anatomical study in medical schools or for use in medical research.
  • Consumer Action Information/Support (1)
    DD-1200

    Consumer Action Information/Support

    DD-1200

    Programs that provide information, advice and/or access to necessary forms for individuals who want to exercise their rights as consumers.
  • Consumer Assistance and Protection (12)
    DD

    Consumer Assistance and Protection

    DD

    Programs that provide information and guidance for consumers who need assistance in managing their financial resources, evaluating competitive products and services and choosing the most favorable option, understanding their rights as consumers and seeking redress when they believe their rights have been violated.
  • Consumer Protection Agencies (1)
    DD-2100

    Consumer Protection Agencies

    DD-2100

    Agencies established by federal, state, county or city officials, business or industry associations, the media or the private sector to provide consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration or public pressure.
  • County Clerk of the Courts Offices (4)
    TD-6600.4500-160

    County Clerk of the Courts Offices

    TD-6600.4500-160

    The offices of individuals appointed by judges to assist in managing the flow of cases through the court; maintain court files, records and exhibits; handle financial matters; and provide other administrative support.
  • Credit Counseling (2)
    DM-1500.1500

    Credit Counseling

    DM-1500.1500

    Programs that provide assistance for people who want to improve their understanding of the consumer credit lending and collections systems, and maximize their skill in using credit. Services may include help in completing credit application forms, understanding how credit information is analyzed, choosing the best credit cards and/or interest rates available, determining how many credit cards can be managed, protecting one's credit information, communicating with creditors, improving poor credit reports and associated credit scores, eliminating credit card debt and dealing with other credit card issues.
  • Credit Reporting Agencies (1)
    DM-1500.1640

    Credit Reporting Agencies

    DM-1500.1640

    Organizations that maintain credit history records and make available to prospective lenders, insurers, landlords and employers (as well as to consumers themselves) reports that document the individual's past borrowing and repayment activity including information about late payments and bankruptcies. Information in credit reports is used to calculate credit scores (a numerical representation of the likelihood that a consumer will meet future financial obligations) which are used to determine the interest rate people receive on their mortgage, car loan, credit cards, auto insurance and other forms of credit.
  • Discrimination Assistance (6)
    FT-1800

    Discrimination Assistance

    FT-1800

    Programs that provide assistance for people who believe that they have been treated unfairly or denied normal privileges based on their age, gender, race or ethnic origin, nationality, religion, disability, sexual orientation or marital status.
  • Do Not Call Registries (2)
    DD-1200.9000-200

    Do Not Call Registries

    DD-1200.9000-200

    Programs that provide information, advice or access to necessary forms for individuals who do not wish to receive unsolicited telephone calls from organizations that are marketing products and services through telephone campaigns and want their names and telephone numbers removed from lists purchased or compiled by these organizations. Also included are organizations that accept and follow up on complaints regarding organizations that refuse to accede to appropriately filed consumer requests for removal from marketing lists and the cessation of calls.
  • Driver Licenses (1)
    DF-7000.1850

    Driver Licenses

    DF-7000.1850

    Programs that issue permits which provide written authorization for an individual to operate a motor vehicle on public roads and highways following successful completion of a written and/or driving examination and a vision test. These programs also renew driver licenses that are about to expire, replace driver licenses that are lost or stolen, and process name and address changes.
  • Elder Abuse Prevention (6)
    FN-1500.1900-180

    Elder Abuse Prevention

    FN-1500.1900-180

    Programs that attempt to reduce the incidence of financial, emotional, physical and sexual abuse or intimidation of elderly people and dependent adults by members of their families or other caregivers through a variety of educational interventions which are aimed at the likely victims of abuse, potential perpetrators, people who work with families and/or the community at large.
  • Financial Management Workshops (1)
    DM-2000

    Financial Management Workshops

    DM-2000

    Programs that provide educational workshops for individuals, families, business owners and others that deal with the essentials of money management, asset building and financial independence. The classes may address a wide variety of money management issues including banking services, consumer credit lending, debt consolidation/repayment, bankruptcy, small business development, retirement planning, investment management, savings, risk management, tax and estate law and other similar topics.
  • Government Information Lines (3)
    TJ-3200.2500

    Government Information Lines

    TJ-3200.2500

    Programs that provide telephone information about government offices and services, and which assist callers to locate the office they need. Also included are organizations that provide government information via an Internet website.
  • Local Tax Collection Agencies (1)
    DT-8500.4500

    Local Tax Collection Agencies

    DT-8500.4500

    Programs at the local level that are responsible for administering and enforcing tax laws and related statutes established by the local jurisdiction. Activities include advising taxpayers of their rights and responsibilities under local tax law; determining, assessing and collecting local tax payments; pursuing unpaid local taxes; and responding to local taxpayer complaints.
  • Money Management (2)
    DM

    Money Management

    DM

    Programs that provide assistance for people who want to build personal wealth, obtain credit and use it responsibly, access their credit reports and correct erroneous information, pay their bills in an orderly way, reduce their debt burden and/or manage their financial resources more effectively. The objective of money management programs is to help individuals and families become more financially stable and achieve long-term economic independence.
  • National Forests/Grasslands (4)
    PL-6400.5900

    National Forests/Grasslands

    PL-6400.5900

    Large areas of federally owned forests and grasslands that are open to the public for a variety activities including picnicking, camping, hiking, hunting, horseback riding, bird watching, wildlife viewing, bicycling, swimming, fishing, boating and scenic driving. Facilities for visitors vary from area to area. National forests and grasslands in the United States are managed by the U.S. Forest Service under the multiple use principle for each natural resource including water, timber, forage, wildlife and recreation.
  • National Parks (1)
    PL-6400.6500-600

    National Parks

    PL-6400.6500-600

    Large areas of special scenic, historic or scientific importance that are set aside by the federal government and preserved in their natural state for public enjoyment and appreciation as well as for environmental study. Included are national preserves, areas having the same characteristics as national parks but in which Congress has permitted public hunting, trapping, logging, and oil and gas exploration and extraction.
  • Passports (1)
    DF-7000.6650

    Passports

    DF-7000.6650

    Offices that issue passports, i.e., documents which identify citizens, which serve as written authorization from government authorities for citizens to travel abroad and which, in effect, request foreign powers to allow bearers to enter and pass freely and safely.
  • Patient Rights Assistance (3)
    FT-6200

    Patient Rights Assistance

    FT-6200

    Programs that provide information, education, advocacy and/or other forms of legal assistance which relate to the rights of people who are patients in a health or mental health care facility, who are residents of convalescent or other long or short-term care facilities including adult residential care homes, or who are incapacitated and are being cared for at home by family members. Services may also be available to significant others of these individuals.
  • Property Tax Exemption Information (2)
    DT-8700.6500-600

    Property Tax Exemption Information

    DT-8700.6500-600

    Programs that provide information and guidance regarding property tax relief programs that grant partial or complete exemptions from property taxes for homeowners who are experiencing severe financial hardship. Exemptions are a reduction in the assessed value of a home by a specified amount and corresponding reductions in property taxes. Some forms of relief, known as "circuit-breaker" programs, offer exemptions that phase out as income increases. Many exemption programs have specified eligibility criteria, e.g., older adults, people with disabilities, widows, veterans and disabled veterans who have a permanent service-connected disability of a specified percent. In some cases, people who qualify must also meet income guidelines. In others, income is not a factor.
  • Property Tax Rebate Information (1)
    DT-8700.6500-700

    Property Tax Rebate Information

    DT-8700.6500-700

    Programs that provide information and guidance for individuals who meet income, age and/or disability requirements and may qualify for a special property tax rebate or tax credit through programs offered by local or state government. The mechanics of the program differ among jurisdictions. In some areas, applications for the property tax rebates are filed with state income tax returns and the rebate may take the form of a tax credit or a rebate check. In other areas, applications are filed with the local property tax assessment agency which issues a rebate check.
  • Rent Rebate/Tax Credit Information (1)
    DT-8700.7000

    Rent Rebate/Tax Credit Information

    DT-8700.7000

    Programs that provide information for people who are renting about the rent rebate or tax credit programs that are available to people in their situation. Some programs are limited to people who meet age, disability, income and residency criteria, while others are available to all renters.
  • Reverse Mortgage Programs (1)
    LH-4000.7000

    Reverse Mortgage Programs

    LH-4000.7000

    Programs that make an arrangement which allows older adults who have equity in their homes to obtain cash from their homes without selling them in order to pay for home health care and other needed services and avoid institutionalization (or to use for other purposes). The individual may either obtain a reverse annuity mortgage which provides an annual income for the individual and may also include a lifetime tenancy, or sell and lease back his/her home on a basis that guarantees lifetime tenancy. The institution providing the annuity receives title to the house or cash from the sale only when the older person dies or moves away. In the sale-leaseback arrangement, the title to the house is transferred to the lender immediately. Most of these programs provide counseling regarding the general benefits of reverse mortgages, and some may evaluate an individual's personal financial situation and recommend a reverse mortgage if it would be to the person's advantage.
  • Tax Information (3)
    DT-8700

    Tax Information

    DT-8700

    Programs that provide general information about the tax obligations of individuals, businesses, corporations and other entities, or details regarding specific tax credit, exemption, postponement or rebate programs for which they may be eligible.
  • Tax Preparation Assistance (5)
    DT-8800

    Tax Preparation Assistance

    DT-8800

    Programs that help eligible individuals (including older adults, people with disabilities and people with low incomes) prepare their tax returns or complete paperwork to apply for tax relief in the form of tax credit, rebate, exemption or postponement programs. Included are programs staffed by volunteers or others who provide this service without charge and professional tax preparation services. Most tax preparation assistance sites allow the people they assist to file their tax return information electronically.
 
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